COVID-19 Update

Latest Update

Given the State Governments announcement that Metropolitan Melbourne, will return to Stage 3 restrictions from midnight July 8th, Leisure City will close again at 10pm, July 8th, for the next 6 weeks.

Parts of our business will continue online with some great programmes you can do to keep strong, fit and healthy. It is incredibly important, more than ever, to keep your activity routines and stay connected, so please follow our socials and stay tuned on our website for more information.

We are not going anywhere and will keep working to ensure we are ready to re-open when we get the green light from the State Government and health experts.

FAQs for customers regarding coronavirus and its impact on Leisure City
If your membership was reactivated it will be automatically placed on suspension until the centre re-opens. We will keep you updated with new information as it comes.

Does member suspension include program payments (Gymnastics/ Tennis/ Swimming/ Junior Sports)?
All programs are back on hold so if they have paid by direct debit they will be suspended until re-opening. If you have purchased them outright (example 10 tennis lessons) we will honour them and extend the expiry date upon re-opening.

What about fixed term or upfront members?
Fixed term and upfront members will also get an extension to their expiry for the length of closure. This will be also administered upon re-opening.

When will you re-open?
At this stage we have been notified by the State Government  to close for a further 6 weeks at this point. We will communicate with you when we have more information and will re-open when it is safe to do so.

So swimming lessons wont restart next week like advised?
Unfortunately we will not be able to start swimming lessons next week like we had hoped due to the facility now being closed.

What is happening with staff?
Supporting our staff through this difficult and uncertain period is our top priority. We are communicating directly with all staff to ensure they are equipped with the right information. We appreciate your concern for our staff, they have loved seeing you back the last couple of weeks and know that you will miss them during this further centre closure. As soon as we can reopen our staff look forward to seeing you.

Will your School Holiday Program still be on after today?
Yes our holiday program will still be running as normal for the remainder of the week. If you are booked into the program please turn up to your booked program time for Thursday and Friday. We are currently looking into possibly running the program next week due to the announcement of extended school holidays. We will update you in coming days if this is to occur.

Please don’t forget that we will be sending you some great online resources to assist you to maintain your health and fitness during this time.

We thank you for your ongoing heartfelt messages and support and we look forward to re-opening as soon as it is safe to do so.

#YWeAreHere

“We’re facing an exceptional challenge.

We’ve all felt it. And it’s left many young people unemployed and disconnected.

But great challenges bring great inspiration.

We’ve seen young people responding with compassion and creativity.

Stepping up. Taking control and showing true leadership.

We’d like to let you know that we’re here. And we’re not going anywhere.

Because we believe in the power of inspired young people.”

The Young People of the Y

We want to thank all the young people who shared their insights with us. Stay tuned to #YWeAreHere online and across our social channels for the content you asked for and remember, your local Y is still here for young people.

YMCA (the Y) warns that the impacts of Coronavirus COVID-19 on young people will be long-lasting without interventions and support for young people, with its campaign “Still here for young people.”

Delivering frontline services and programs in 640 communities across Australia, the Y is seeing and hearing the impacts of COVID-19 on young people first-hand including from its own 12,000 employees, of which 60% are under 30.

With a 175-year legacy of supporting young people through events such as the Spanish Flu, World War I, World War II, the great Depression, and more recently the Global Financial Crisis, the Y is well-placed to understand the impacts of global crises on young people.

“We are still here for young people and the communities that support them, including our own – we’re just doing it in different ways,” said the Y’s National CEO Melinda Crole.

“For example, we are now delivering many youth services online including case work for at-risk youth, free online workouts for our members and staff and gymnastics coaching online. Our accommodation in Brisbane had been opened up to the homeless, and we have young people delivering food parcels in Darwin, Bundaberg and Brisbane.

“Physically, we’re still providing child care, outside school hours care and vacation care, mainly for emergency workers, and school holiday programs for at-risk youth, and we’re still running disability services, including some online, and our 5 pools we managed in the Top End opened again over the weekend.”

“There is no doubt in my mind that the full range of community services we provide Australia are needed now and they are going to be needed more than ever once we get through this pandemic, however more support from Governments and aligned partners for the community sector as a whole would help us expand on this vital work,” Ms Crole said.

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